We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to wineclub@virginiawineworks.com to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (434) 296-3438 for return instructions.
A 15% restocking fee will be applied to all canceled orders.
Michael Shaps Wineworks
Custom Winemaking Services Since 2007
The team at Michael Shaps Wineworks consistently offers high-quality shiner and bulk wine options, including both Virginia and International appellation offerings. We can also discuss bottling or sourcing something specific to your needs.
For more information or to receive samples of shiners of bulk wine, please contact our team at winemaking@michaelshapswineworks.com.
Michael Shaps Wineworks
Custom Winemaking Services Since 2007
We can source standard bottle shapes at competitive pricing, ensuring you receive exactly the quantity needed—eliminating the risk of shortages or excess inventory.
We offer a variety of solutions from any stage of the process. Please reach out to our winemaking team at winemaking@michaelshapswineworks.com for further information.
Michael Shaps Wineworks
Custom Winemaking Services Since 2007
Create premium sparkling wines with complexity, elegance, and aging potential. Wines are typically aged between 12 and 36 months before disgorging.
Efficient, consistent, and cost-effective production for fresh, fruit-forward sparkling wines designed for immediate consumption and broad market appeal. Wines are typically carbonated in the winter or spring following harvest.
We offer a variety of solutions from any stage of the process. Please reach out to our winemaking team at winemaking@michaelshapswineworks.com for further information.